Janakiraman, B <br/><br/>
Total quality management :  Text and cases / 
B. Janakiraman and R. K. Gopal 
 - New Delhi :  PHI Learning,  c2011. 
 - ix, 250 p. :  ill. ;  24 cm. 
<br/><br/> Includes index. 
<br/><br/>Includes bibliographical references (p. 448-456). 
<br/><br/>
<br/><br/><br/>english 
<br/><br/><label>ISBN: </label>9788120329959 
<br/><br/><label>LCCN: </label>92040747  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control.<br/>Total quality management.
<br/><br/><label>LC Class. No.: </label>TS156  / .O24 1995 
<br/><br/><label>Dewey Class. No.: </label>658.562/JAT