Russell, Roberta S. Operations management / Roberta S. Russell and Bernard W. Taylor III. - 4th ed. - New Delhi : Prentice Hall, c2003. - 846 p. : col. ill. ; 26 cm. 1 CD-ROM. Includes index. Includes bibliographical references. english ISBN: 8131705196 LCCN: 2001059337 Subjects--Topical Terms: Production management.Quality control. LC Class. No.: TS155 / .R753 2002 Dewey Class. No.: 658.5/RUO