Suganthi, L. Total quality management / L. Suganthi and Anand A. Samuel. - 2nd printing Eastern economy ed. - Delhi. : Prentice-Hall of india, c2005. - xi,394 p. : ill. ; 24 cm. Includes index. English. ISBN: 8120326555 LCCN: 2002074916 Subjects--Topical Terms: Total quality management. LC Class. No.: HD62.15 / .T6792 2003 Dewey Class. No.: 658.4013/SUT