Shiba, Shoji, 1933-
Four practical revolutions in management: systems for creating unique organizational capability /
Shoji Shiba and David Walden
- London: Cambridge, Mass.: CRC Press: Center for Quality of Management, ©2001.
- xxvi, 758 p.: table, ill.; 23 cm
Includes index
Include bibliographical reference p. 707-727
English
9781563273889
Total quality management
Organizational change
658.4013/SHF