Shiba, Shoji, 1933-

Four practical revolutions in management: systems for creating unique organizational capability / Shoji Shiba and David Walden - London: Cambridge, Mass.: CRC Press: Center for Quality of Management, ©2001. - xxvi, 758 p.: table, ill.; 23 cm

Includes index

Include bibliographical reference p. 707-727




English

9781563273889


Total quality management
Organizational change

658.4013/SHF