Quality management / 
Howard S. Gitlow ... [et al.]. 
 - 3rd ed. 
 - New Delhi:  McGraw-Hill/Irwin,  c2005. 
 - xxvi, 763 p. :  table, ill.;  25 cm. 
<br/><br/> Rev. ed. of: Quality management / Howard Gitlow, Alan Oppenheim, Rosa Oppenheim. c1995 
<br/><br/>Includes bibliographical reference and index 
<br/><br/>
<br/><br/><br/>System requirements for accompanying CD-ROM: PC, Pentium processor, Windows 98/2000, Internet Explorer 5, Microsoft Office or equivalent. 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>007000078068 9780070078062 
<br/><br/><label>LCCN: </label>2004049957 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control--Statistical methods.
<br/><br/><label>LC Class. No.: </label>TS156  / .T587 2005 
<br/><br/><label>Dewey Class. No.: </label>658.4013/GIQ