000 01253pam a2200349 a 4500
999 _c9203
_d9203
001 35360
003 BD-ChUET
005 20191127124324.0
008 921112r19951993enka b 001 0 eng
010 _a 92040747
020 _a0750609931
040 _aDLC
_cDLC
_dBD-ChUET
050 0 0 _aTS156
_b.O24 1995
082 0 0 _a658.562/OAT
_220
100 1 0 _aOakland, John S.
245 1 0 _aTotal quality management :
_bthe route to improving performance /
_cJohn S. Oakland.
250 _a2nd ed.
260 _aBoston :
_bButterworth-Heinemann,
_cc1993.
300 _ax, 463 p. :
_bill. ;
_c24 cm.
500 _aIncludes index.
504 _aIncludes bibliographical references (p. 448-456).
526 _aHumanities
526 _aManagement
546 _aenglish
650 0 _aQuality control.
650 0 _aTotal quality management.
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/els032/92040747.html
856 4 1 _3Table of contents
_uhttp://www.loc.gov/catdir/toc/els032/92040747.html
906 _a7
_bcbc
_corignew
_d1
_eocip
_f19
_gy-gencatlg
942 _2ddc
_cBK