Besterfield, Dale H.
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, c2003. - 652 p. : ill. ; 24 cm.
Includes index.
Includes bibliographical references (p. 643-645).
english
817758412X
2002074916
Management.
HD62.15 / .T6792 2003
658.4013/BET
Total quality management / Dale H. Besterfield ... [et al.]. - 3rd ed. - Upper Saddle River, N.J. : Prentice Hall, c2003. - 652 p. : ill. ; 24 cm.
Includes index.
Includes bibliographical references (p. 643-645).
english
817758412X
2002074916
Management.
HD62.15 / .T6792 2003
658.4013/BET