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Summers, Donna C. S.

Quality management: creating and sustaining organizational effectiveness/ Donna C. S. Summers. - Low price ed. - Delhi: Pearson prentice hall, c2005. - 421p.: 23 cm.

Includes index.

English

ISBN: 8129711273

Subjects--Topical Terms:
Organizational effectiveness
Total quality management
Quality control

Dewey Class. No.: 658.4013/SUQ

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