Besterfield, Dale H.
Total quality management / Dale H. Besterfield ... [et al.]. - 2nd ed. Low price ed. - Delhi. : Pearson, c1999. - x,533 p. : ill. ; 24 cm.
Includes index.
Management
8178082705
2002074916
Total quality management.
HD62.15 / .T6792 2003
658.4013/BET
Total quality management / Dale H. Besterfield ... [et al.]. - 2nd ed. Low price ed. - Delhi. : Pearson, c1999. - x,533 p. : ill. ; 24 cm.
Includes index.
Management
8178082705
2002074916
Total quality management.
HD62.15 / .T6792 2003
658.4013/BET